Welcome to the Fee for Service Dentist Podcast!
Dec 20, 2020
Dr. Josh Bernstein and his lovely wife Allison have built a thriving, self described "small boutique" FFS practice in the Oakland, California area.
Communication as the best tool moving forward!
The 4 key steps to their thriving practice:
1- Good continuing education.
2- Outstanding customer service and a beautiful office.
3- Marketing your practice.
4- Fixing your own teeth!
The patient interview done first and foremost on the telephone with the language that you speak must be consistent and paint a picture, setting the expectations prior to walking through the door, which will be the subsequent new patient appointment.
Please consider the new patient forms listed here: https://drive.google.com/file/d/1Jh5wQ-fjDw_axZqoq26VdoPy_nElgnwE/view?usp=sharing